Frequently Asked Questions

When moving, it is sometimes a challenge to keep everything in order, so we've assembled a list of frequently asked questions to help you along the way. If, after looking at the FAQ's below you still have questions, please feel free to contact us.

Q:   What are the office hours?
A:   Monday - Thursday: 8:00am - 5:00pm,
       Friday: 8:00am - 4:00pm
       Saturday: By Appointment

Q:   What is the main number to call?
A:   (716) 672-2485.

Q:   How long is the term for a signed lease?
A:   Leases are for 1 year.

Q:   How much is the Security Deposit?
A:   A Security Deposit is equal to 1 month's rent

Q: Can I pay my rent by check?
A: Yes. Make all checks payable to RRG FREDONIA APARTMENTS LLC.

Q: Can I pay my rent online?
A: Yes! Just click HERE. Paying online is fast and easy.

Q:   Are the units furnished or unfurnished?
A:   Most units are unfurnished. Please call the office if you would like to find out about furniture rental or our furnished units.

Q:   What if I do not have a roommate?
A:   We have an excellent Match-up program.

Q:   Are pets allowed?
A:   Yes - please see our pet friendly page for more details.

Q:   What is renter's insurance?
A:   This is a special insurance policy that protects the contents of your apartment from loss or damage due to fire, theft, or other catastrophic events. A policy of this type is quite affordable. The premium is calculated based upon the value of your furniture and other personal possessions.

Q:   Do I need renter's insurance?
A:   While renter's insurance is not required, it is recommended. We have information available for you in the office. Many students are already covered under their parents homeowners, but it is the tenant's resonsibility to check. As is stated in our lease (and reviewed at your welcome meeting) that our insurance does not cover personal belongings.

Q:   Who arranges the utilities?
A:   We do! Our goal is to make the move-in process as easy as possible so you can focus on other things. For those moving into the townhouses, simply call National Grid and have the personal electric put in to your name upon move-in.

Q:    What about laundry?
A:    For our tenants at the apartments or townhomes: laundry facilities are available in Buildings 2 & 6. We also offer individual washers and dryers in select units at the townhomes.

Q:  Do you have neighborhood information?
A:  Yes! Click HERE. 

Q:  I'm ready to apply! Can I start the process now?
A:  Yes! Click HERE.